Privacy Policy

1.- Who are we?

This website is owned by Jaroslava Leemann (hereinafter Jaja ), with NIF:X6922095S and with registered office at Cami de Olleries 48, Santa Eugenia, 07142, Illes Balears, Spain.

The person responsible for the processing of your data is Jaja . This means that we take charge of treating and protecting your personal data.

2.- Information and consent

By accepting this Privacy Policy, you are informed and give your free, informed, specific and unequivocal consent so that the personal data you provide through the web page located at the URL https://yayamaa.com ( hereinafter , the “ Website ”) are processed by Jaja , as well as the data derived from your browsing and those others that you may provide in the future.

You should carefully read this Privacy Policy, which has been written clearly and simply, to facilitate its understanding. In this way you can determine freely and voluntarily if you want to provide your personal data to Jaja .

3.- Do you have the obligation to provide your data?

The data requested in the Web forms are, in general, mandatory (unless otherwise specified in the required field) to comply with the purposes for which they are being collected.

Therefore, if they are not provided or they are not provided correctly, the purposes cannot be met. However, you can freely view the content of the Website.

4.- For what purpose will Jaja process your data?

Data provided to meet the requests or requests you make through the Customer Service channels.

Jaja will use your data to:

Manage, process and respond to requests, requests, incidents or queries that you have made.
Send you personalized commercial communications about Jaja products and services by electronic means.
Carry out an analysis on the use of the Website and verify your preferences and behaviors, in order to improve our communication with you through the Website.

Data provided for marketing purposes:

Manage your subscription and/or unsubscribe from the Newsletter.
Send you personalized commercial communications about Jaja products and services by electronic means.
Carry out an analysis on the use of the Website and verify your preferences and behaviors, in order to improve our communication with you through the Website.

Usability and quality analysis to improve our services:

If you access our Website, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Website and thus be able to introduce improvements. Likewise, sometimes we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users in order to detect those areas in which we can improve.

5.- What User data will Jaja process?

Jaja will process the following categories of User data:

To meet the requests or requests you make through the Customer Service channels:

Identification data : name and surname.
Contact details : email address.
Other data : other data provided in the open fields of the forms available on the Website.

Data provided for marketing purposes:

Identification data : name and surname.
Contact details : email address.

Website usability data:

Connection, geolocation and navigation data (in case you interact with us from your mobile, for example).

In the event that you provide data from third parties , you declare that you have their consent and you agree to transfer the information contained in the Privacy Policy, exempting Jaja from any responsibility in this regard. However, Jaja may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6.- What is the legitimacy of the processing of your personal data Haha?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, as explained below:

To meet the requests or requests you make through the Customer Service channels:

We consider that we have a legitimate interest in responding to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial for you insofar as it allows us to be able to attend you properly and resolve the queries raised.

When you contact us, in particular, for the management of incidents related to your order or product/service purchased through our Website, the treatment is necessary for the execution of the sales contract.

When your query is related to the exercise of the rights about which we inform you later, such as the right of withdrawal, or with claims related to our products or services, it legitimizes us to process your data in order to comply with our legal obligations .

Marketing:

The legitimate basis for processing your data for marketing purposes is the consent you give us, for example, when you agree to receive personalized information through your email or when you accept the legal bases to participate in a promotional action. In order to show you personalized information, we consider that we have a legitimate interest in creating a profile with the information we have about you (such as the browsing you do, preferences or purchase history) and the personal data you have provided us such as age range or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your experience as a user and access information according to your preferences.

Usability and quality analysis:

We consider that we have a legitimate interest in analyzing the usability of our Website and the degree of user satisfaction, since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a better service. quality.

The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.

To revoke said consent, the User may contact Jaja through the email jaja@yayamaa.com or through the contact form.

7.- With which recipients will your data be shared?

To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services we offer you, namely:

Financial entities,
fraud detection and prevention entities,
technology service providers
providers and collaborators of logistics, transport and delivery services,
Public Administrations in the cases provided for by law.

8.- International data transfers

Due to the efficiency of the service, some of the aforementioned providers are located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, such as the United States. In such cases, we inform you that we transfer your data with adequate guarantees and always keeping its security.

The User is informed that Jaja has contracted the services of Google, Mailchimp, whose servers are hosted in the US, which implies an international transfer of data. However, international data transfers are regularized since the aforementioned entities adhere to the Privacy Shield Protocol, a certification that you can consult at the following link: https://www.privacyshield.gov/welcome.

9.- How long will we keep your data?

Your data will be kept for the following periods:

Data provided through contact forms for as long as it is necessary to attend to your request or request.
Marketing, will be kept as long as you do not revoke your consent given for this purpose.
Usability and quality analysis, we will treat your data occasionally during the time in which we proceed to carry out a specific quality action or survey or until we anonymize your browsing data.

Regardless of whether we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected during the time in which responsibilities derived from the treatment may arise, in compliance with current regulations at all times. Once the possible actions in each case prescribe, we will proceed to delete your personal data.

10.- Commercial and promotional communications

One of the purposes for which Jaja processes the personal data provided is to send you commercial communications with information regarding products, services, promotions, offers, events or news that are of interest to you.

In the event that you wish to stop receiving commercial or promotional communications from Jaja , you can request the cancellation of the service by sending an email to the following email address: jaja@yayamaa.com

11.- User Responsibility

The user:

Guarantees that the data provided by Jaja are true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data that he communicates and will keep the information provided properly updated, in such a way that it responds to his real situation.
You guarantee that you have informed the third parties of whom you provide your data, if so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to Jaja for the indicated purposes.
You will be responsible for any false or inaccurate information you provide through the Website and for direct or indirect damages and losses that this may cause to Jaja or to third parties.

12.- What are your rights

We promise to respect the confidentiality of your personal data and guarantee the exercise of your rights. You can exercise them at no cost by writing an email to our address jaja@yayamaa.com , simply indicating the reason for your request and the right you want to exercise. In the event that we consider it necessary to be able to identify you, we may request a copy of a document proving your identity:

Ask us for access to the data we have about you. We remind you that if you are a registered user on our Website you can also consult this information in the section corresponding to your personal data.
Ask us to rectifythe data we already have. Remember that if you are a registered user on our Website you can also access the section corresponding to your personal data in your user account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and exact and you agree to notify us of any change or modification thereof. Any loss or damage caused to our Website or to the person in charge of our Website or to any third party due to erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties,
Ask us to delete your data, to the extent that it is no longer necessary, for the purpose for which you have provided it to us, or that we no longer have legitimacy to do so, as we have informed you above.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may require it.

If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time and revoke the consents granted.

You will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to transmit it to another entity directly, whenever technically possible.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose its use.

Finally, we inform you of your right to file a claim regarding the protection of your personal data before the Spanish Agency for Data Protection ( https://www.agpd.es/portalwebAGPD/index-ides-idphp.php ) at the address C/ Jorge Juan, 6, 28001 – Madrid, when the interested party considers that Jaja has violated the rights that are recognized by the applicable regulations on data protection.

13.- Security measures

Jaja will treat the data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

14.- Changes

We may modify the information contained in this Privacy Policy when we deem it appropriate. In the event that we do so, we will notify you in different ways through our Website (for example, through a banner, a pop-up or a push notification), or we will even communicate it to your email address. when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or any interactive improvements, taking advantage of the fact that you will always find it as a permanent point of information on our website.

15.- Acceptance and Consent

You declare to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing thereof by Jaja , in the manner and for the purposes indicated in this Privacy Policy.